Let's talk
about the product
Let’s talk about your needs. Get in touch via the form or by email
- kontakt@flapcups.pl
- 883 029 986
- 796 679 168
-
Płk. Stanisława Dąbka 215,
82-300 Elbląg, Poland
Frequently asked questions
Find answers to our most frequently asked questions and clear up any doubts.
How can I design the mugs?
Designing your mugs is easy! Simply choose one of our products and then use the personalisation options on our website. You can add logos, graphics, text or anything else that best suits your needs. If you need support, we’re happy to help you with your design.
What does the valuation look like?
Pricing depends on several factors, such as the type of mug, material, quantity and personalisation options. For an accurate quote, simply contact us or use our form on the website. Send your order details and we will prepare a personalised quote.
Do you offer samples before the final order?
It is possible to order samples of our mugs before placing a larger order. This way you can check the quality of the materials, the aesthetics of the personalisation and the functionality of the product. Be sure to contact us about this.
How long does delivery take?
Delivery times depend on several factors, such as the size of the order and the delivery location. The standard lead time is between 5 and 14 working days. In the case of large orders or personalisation, the delivery time may extend slightly, but the exact date is always given at the time of ordering.
What materials are the cups made of?
Our cups are made exclusively from biodegradable materials such as paper, cardboard, PLA, etc. We make sure that our products are environmentally friendly and meet the highest quality standards.